Return Window:
You may request a return within 30 days of receiving your order.

Condition:
Items must be returned in original condition and packaging.

Refund Process:
Once we receive and inspect the returned items, refunds will be processed within 7 business days. The refund will be issued to your original payment method.

Shipping Costs:

• Standard return shipping costs are borne by the customer unless the item is defective or incorrect.
• For orders over $100, original shipping was free; return shipping may still apply.

How to Initiate a Return:
Please contact us at Support@qerix.shop with your order number and reason for return. Our team will guide you through the process.

Questions:
For any questions regarding returns or refunds, feel free to reach out to us at Support@qerix.shop.